When Retail Kudos sent Rapid Office Furniture a selection of images of a call centre desk they liked, Rapid talked them through their specifications and accepted the call centre task. As well as requiring a custom design, Retail Kudos also wanted the setup to fit in with their corporate colours and wanted the new call centre installed as soon as possible.
After conversations between Rapid Office Furniture and Retail Kudos, the specifications and plans were finalised. The first task Rapid had was to negotiate with their regular bespoke office furniture manufacturer and send plans back and fourth for the call centre desks. The process didn't take long and within a few hours the desks were being made.
A common problem with call centre installations occurred in the design of the call centre. With a lot of staff close together and numerous telephone conversations taking place at once, background noise could cause a problem. As usual, Rapid Office Furniture turned to acoustic partitions to overcome the problem. An additional benefit with acoustic partitions, is that they offered a great canvas to continue Retail Kudos' corporate colours.
Retail Kudos also wanted operator chairs which were heavy duty to prevent day-to-day damage. Rapid Office Furniture consulted their brood database of office chair manufacturers and found an ideal chair for Retail Kudos. As well as finding the ideal operator chair, thanks to Rapid's increasing buying power, and that Retail Kudos had approached Rapid to supply all of their call centre furniture, Rapid were able to offer an unbelievable discount on all chairs.
Within 8 days of Retail Kudos placing their order, Rapid Office Furniture travelled down south to visit Retail Kudos and install their brand new call centre furniture. Retail Kudos were delighted with their installation and loved that Rapid we're able to incorporate their corporate colours.
If you're looking for call centre furniture or any other office furniture please do get in touch.
http://www.rapidOfficeFurniture.co.uk
Rapid Office Furniture is the trading name of Thomas Chambers and Sons a family run business who are based Rubery, Birmingham and have been selling office furniture for the last 23 years.